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how to process returns

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Hi Justin. When a retailer is purchasing from a brand for the first time, Abound offers a 60-day return window (except for food and customized items). This is taken care of by Abound, and there is no need for you (the brand) to process the return. We have several articles on how a retailer can start a return in our help center: https://helloabound.zendesk.com/hc/en-us/articles/360032940591-How-do-I-start-a-return-

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